Privacy Policy

This Privacy Policy outlines how Solid Rivets ("I", "we," "us," "our") collects, uses, discloses, and protects the personal information provided by customers when shopping at our Etsy store.

1. Information We Collect
We may collect various types of information from customers, including:

- Contact Information: Name, email address, shipping address, and phone number.
- Payment Information: Payment card details, PayPal email address, or other payment method information.
- Order Details: Information related to products purchased, order history, and transaction details.
- Communication: Records of customer inquiries, correspondence, and communication with us.

2. How We Use Your Information
We use the information collected for the following purposes:

- To process and fulfill orders and provide customer support.
- To communicate with customers about orders, promotions, and updates.
- To improve our products, services, and customer experience.
- To comply with legal obligations.

3. Information Sharing
We do not sell, trade, or share customer information with third parties, except as necessary for order processing and legal compliance. These third parties include:

Etsy: We share information with Etsy as necessary to provide our services and comply with Etsy's policies and terms of use.
Service Providers: We may use third-party service providers to perform functions on our behalf, such as payment processing, shipping, and order fulfillment. These service providers have access to customer information only as necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of the information.

4. Data Retention
We retain customer information for as long as necessary to fulfill orders, provide customer support, and meet legal obligations.

5. Security
We take reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights
Customers may have certain rights regarding their personal information, including the right to access, correct, or delete their data. Please contact us using the information provided below if you wish to exercise these rights.

7. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or how we handle customer information, you can contact us at:

junkiegorgeous@gmail.com